Flexible, helpdesk software templates

HelpMaster Pro helpdesk software provides a complete set of integrated helpdesk software modules to work across all communication channels within your enterprise. If you are doing business via the phone, email or web, HelpMaster Pro will help you to deliver outstanding customer service while at the same time allowing you to build a consolidated overview of your business needs and support information.

HelpMaster Pro is a unique template based helpdesk software solution, which allows you to combine and capture support, sales, marketing and feedback information from your customers via the use of a powerful workflow engine.  Unlike other helpdesk software products that are just desktop (Windows) based, or only web based, HelpMaster Pro ships out-of-the box with both desktop and web products.  This means that a HelpMaster Pro implementation covers all communication channels of your organization.  You get the full power of a rich Windows application, plus the flexibility and portability of a web interface - all in the same helpdesk software.

HelpMaster Pro is the perfect solution for running an internal helpdesk, and external service desk or complaints register, software development and bug / issue tracking, or simply if you wish to organize your organizations workload more efficiently.